NATIONAL, INTERNATIONAL CARGO
We offer air services through the network of flights operated by VivaAerobus on national and international routes.
Our air cargo services meet the requirements and / or needs of your shipments through our following services:
Courier and parcel service:
GROUND HANDLING SERVICES
Our main strength is to offer ramp services in MEX, GDL, MXL, CUU, TIJ, QRO and MID, serving an average of 900 monthly operations of freighters and / or passengers, of national and international airlines on regular or charter flights.
Our services include:
We focus on developing long-term relationships and comprehensive solutions for air services, we are the only CEIV Pharma certified for the attention of ramp flights, thus achieving a differentiator in the industry.
NATIONAL DISTRIBUTION SERVICE
We have 12 distribution centers in the main cities of the country, all with the best infrastructure for handling your shipments, we can also offer a door-to-door service to more than 20,000 locations within the Mexican Republic.
< br /> We develop solutions tailored to your needs such as:
We have the processes, staff and cutting-edge technology at an international level that allows us to offer services such as:
We have permission and technical facilities in our main hubs MEX, GDL and QRO offering online maintenance services giving them peace of mind and security in their operations through:
GENERAL SALES AGENT (GSA)
We offer the sales representation service for national and international airlines, with a focus on customer service and revenue generation for the airline. We have extensive experience in the management and administration of airlines both in Mexico and in the United States (LAX).
We have a multilingual customer service (Spanish, English, French, Mandarin), which is recognized and in the market given the experience we have.
We manage to have the best interline agreements and long-term relationships with local and global clients.
Our proposal is based on:
Our dispatch and flight planning services are focused on the local support of our clients, always taking care of the safety of each operation.
Our dispatch offices have:
We know the importance of pilots attention, that is why we have a reliable and totally comfortable service for our clients.
We know the importance of having a local partner who knows not only the government authorities but also the airport groups; That is why, in addition to our experience in the aeronautical environment, we have the advice to:
We have a fully equipped training center in Mexico City where we currently offer the following:
Soon he will be certified and authorized to teach courses endorsed by IATA.
Through this service of technical and administrative personnel, we help your special and technical operations in air services, we have reliable human and legal resource management processes.
Our recruitment, selection and hiring processes are highly reliable, thus achieving peace of mind in your operation and reducing staff turnover.
PASSENGER SERVICE SERVICE (TRAFFIC)
We offer the best service for the attention of your flights throughout the process, from the commercialization of tickets and ancillaries, as well as the attention to passengers at the airport.
Within this service we offer: